FAQ's
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Play Mats
How to clean my play mat?
Sadiekids play mat cleaner is the best way to look after your play mat! Wipe with a mild detergent and water (see products to avoid below). You can also use a 1:4 diluted white vinegar and water mix. Always use a soft cloth and avoid soaking the mat — just a light wipe is enough.
After cleaning:
Make sure both the mat and floor are completely dry before placing the mat back.
⚠️ Do not dry in direct sunlight.
Avoid:
- Alcohol-based, probiotic, or harsh chemical cleaners
- Products like Handy Andy, Sunlight Liquid, Domestos, Pine Gel, Miltons, SoPure brand cleaners, or Tile Cleaners
- Steam cleaning, vacuuming, or soaking
- Sharp or hot items, or pets with sharp nails
Can I use baby wipes?
Avoid baby wipes that contain alcohol or fragrance stabilisers — these can cause discolouration or surface damageover time.
Tip:
For a deeper clean, see our full guide: Cleaning and Care instructions
10 Main differences between the SadieMat and FoundationMat?
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1) Film Layer:
- SadieMat: Made from a non-toxic PU (Polyurethane) film with a cross-linked structure. This makes it more resistant to stretching and tearing.
- FoundationMat: Made from a non-toxic PE (Polyethylene) film with a simpler structure. It’s more flexible but less resistant to stretching.
2) Foam Core:
- SadieMat: Features a smooth, flexible, and memory-like foam that feels premium and is easy to roll and carry. The eco-friendly, high-performance material offers excellent elasticity and comfort.
- FoundationMat: Made from soft, lightweight foam that provides gentle cushioning and insulation. It feels slightly firmer and less elastic.
3) Edging and Thickness:
- SadieMat: Has laminated edges, making it 100% waterproof. Its maximum thickness is 1.5cm to maintain full edge lamination while preserving comfort and protection.
- FoundationMat: Has a stitched border, making it not fully waterproof at the seams but still 100% wipeable. Its thickness can go up to 2cm, offering extra cushioning.
4) Printing Method / Design:
- SadieMat: Printed with a continuous, full-surface design that runs edge to edge without repetition.
- FoundationMat: Printed with a tiled design that repeats across the mat’s surface.
5) Size Options:
- SadieMat: 2.1m × 1.4m • 1.4m × 1.4m • 1.4m (round)
- FoundationMat: 2m × 1.8m • 1.8m × 1.5m
6) High-/ Low Traffic areas:
- SadieMat: Best for schools, play centres, and high-traffic spaces — extra durable, fully sealed, and resistant to wear and tear.
- FoundationMat: Best for homes and gentle play areas, offering cozy softness and insulation.
7) Are both mats waterproof?
- SadieMat: Fully laminated and 100% waterproof, sealed all around.·
- FoundationMat: Waterproof on both sides but the stitched edges are water-resistant, not sealed.
8) What is the overall texture and feel of the play mats?
- SadieMat: Feels softer and smoother to the touch.
- FoundationMat: Feels firmer and bouncier.
9) Why does the SadieMat cost more than the FoundationMat?
- SadieMats are made from premium, advanced materials with a longer and more complex manufacturing process.
- FoundationMats, while still safe and high-quality, are made using a more efficient process.
10) Playpen Compatibility:
- SadieMat: Currently no compatible playpen—we’re developing one that meets our quality standards.
- FoundationMat: Compatible with several playpen options available in both sizes.
Can I order a custom design?
Unfortunately not — designs are produced in bulk, so custom patterns or colour mixes aren’t possible at this time. We welcome your ideas for future designs!
My play mat edges are curling/ creases on the mat after opening. What should I do?
This is normal after unpacking.
- Using the mat face down (curling side down) until it softens.
- Rolling it tightly in the opposite direction and holding for a few minutes. It will naturally flatten with use.
Play Pens
Are the play pens compatible to both the SadieMat and Foundation Mat Collection?
Unfortunatly not - the current play pen collection is only compatible in size for the FoundationMat Collection.
We will add a play pen collection for the SadieMat in 2026.
What is the difference between the Activity Play Pens and Fabric Play pens?
- The Activity Play Pen is made from durable materials and designed for more active, everyday play — ideal for toddlers and high-use areas.
- The Fabric Play Pen has soft, fabric sides and a lightweight frame, making it perfect for gentle indoor use and younger babies.
General questions
Do you have a retail store?
We currently operate online only, with shipping options available nationwide. We will explore wholesale options in 2026 to have our play mats available in stores to view in person.
What is your avarage shipping time?
Local shipping takes 2-4 working days, delivery to outlaying areas may take 1-2 days longer. When ordering a pre-order item, communication about delivery dates will be given.
What are your shipping charges?
Our shipping charges depends on the size and weight of the packaging. Delivery cost will be from R149, shipping charges will be added to your cart when checking out. Delivery Nationwide.
Can I collect my order?
ABSOLUTELY!
Our customers in and around Gauteng are welcome to select the Pick Up option at Checkout to save on shipping costs.
Our warehouse is available for collections Monday to Friday 9:00-15:00. Closed Sundays, Public holidays.
If you have any questions please email our customer care team: info@sadiekids.co.za
Pick Up Address: Primetime Express. 7a Lakeview Business Park, 10 Yaldwyn Road, Jet Park, JHB.